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Learn More about Why You Can Count on Us

Our warranty is designed to ensure that not only are you happy with your new home but that you continue to be happy thanks to our series of inspections and our ongoing relationship with our clients after moving in. Kenco Construction has built our reputation on being a house builder you can count on. Whether you are building a luxury home or a starter home, we have you covered. Learn more about our extended coverage below, or contact us if you have any questions.

Customer Care

As of February 1st, 2014, every new home built in Alberta must be covered by a warranty from an approved 3rd party provider. This legislation has been introduced by the PC Government.

In Alberta, we have 5 approved warranty companies. These insurance companies act as a back-up in case something major goes wrong with your home and your builder is unable, or unwilling, to correct the issue. Kenco Construction Inc. uses "Alberta New Home Warranty" as their 3rd party insurance provider. For more information, click here.

Under the new legislation, these warranty providers are required to cover the home for the following items:

1 Year "Bumper to bumper" 

warranty on any item not deemed to fall under the responsibility of homeowner maintenance.

2 Year Distribution systems. 

Distribution systems are the wiring, drains, water lines, ductwork, etc., in the home, but do not include fixtures (i.e., faucets, sinks, etc.).

5 Year Building envelope. 

This is every product on the outside of the home involved in keeping moisture out of the house. Siding/stucco, windows and roofing are the major components.

10 Year Structural components. 

Foundation, structural framing, whatever is required to hold the structure of the home.

To accomplish the above, we do the following:

1. Inspection of House on Move-In

Just prior to moving in, we will meet with you to inspect your new home and will note any areas that require improvement.

2. Inspection 2 to 8 Weeks Following Move-In
After you have moved into your new home, other "quality control" items may come to your attention. We ask that you list these on a Quality Control List form (these forms are available online through BuilderTREND, our online web-based program) and provide this list to Kenco Construction at the walkthrough meeting that we set up with you.

3. Schedule of Tradespeople to Complete Items
As soon as Kenco Construction has the form described above, we will schedule a day that is convenient for you to have the tradespeople come in and complete all items.

4. 1 Year Inspection
On or near the 1 year anniversary of your move in date, we will once again go through your home with you and will note any further items requiring improvements. We will then follow the same procedure as we did at the 2 week inspection.

5. Member New Home Warranty Program
We are a member of the Alberta New Home Warranty Program.

Guide to Build Your Dream Home

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